no national ranking

MitchWolf · **Posted:** Tue Jan 18, 2011 8:37 pm

the national rankings aren't showing up. they are showing local scores n ranks but blank screen. it pops up 2-3 minutes too early. any one notices it?

sakictgif · **Joined:** Tue Jan 19, 2010 1:53 pm **Posts:** 170

MitchWolf wrote:

the national rankings aren't showing up. they are showing local scores n ranks but blank screen. it pops up 2-3 minutes too early. any one notices it?

Same thing here... thought it was the tropical weather here in the Northeast... :roll:

Botanist · **Posted:** Tue Jan 18, 2011 9:33 pm

MitchWolf wrote:

the national rankings aren't showing up. they are showing local scores n ranks but blank screen. it pops up 2-3 minutes too early. any one notices it?

Must be widespread; same problem at Diamond Lil's in Roselle.

Gogetem · **Joined:** Mon Jan 11, 2010 11:31 am **Posts:** 791

I only noticed that no rankings were listed on the half hour games.

Akbar71 · **Posted:** Wed Jan 19, 2011 2:41 am

Same for us. I called the BT Customer Service (which is always splendid) and they hadn't heard about it until I called, but diagnosed it as a system-wide, rather than local, problem while I was on the line. Interestingly, the woman with whom I spoke had also not heard about the hint glitch in Six yet.

MitchWolf · **Posted:** Wed Jan 19, 2011 9:16 am

Akbar71 wrote:

Same for us. I called the BT Customer Service (which is always splendid) and they hadn't heard about it until I called, but diagnosed it as a system-wide, rather than local, problem while I was on the line. Interestingly, the woman with whom I spoke had also not heard about the hint glitch in Six yet.

best to take care of the SIX snafu as well before tonight n tomorrow.

as for the countdown, i try to get some afternoon games in b4 a snow storm hits today.

Falcon · **Posted:** Wed Jan 19, 2011 1:29 pm

Akbar71 wrote:

Same for us. I called the BT Customer Service (which is always splendid) and they hadn't heard about it until I called, but diagnosed it as a system-wide, rather than local, problem while I was on the line. Interestingly, the woman with whom I spoke had also not heard about the hint glitch in Six yet.

What time did you call? Our manager called about the beginning of Glory Daze (20:30 our time) and the person replying was not aware of a problem then. He called back when we had the same problem at the end of Glory Daze, and by then they had figured out that it was a system-wide problem, but did not know the cause. Scores were going in all right, so we knew that we would be able to see the results next day, anyway. Fortunately, they got it fixed by the end of Showdown, so we did not have to wait to see how poorly we did on that!

MitchWolf · **Posted:** Wed Jan 19, 2011 6:06 pm

at 4:56p cst for awhile the glitch was still there on CD but the second time around it showed up, still it need to be revealed at :28 n:58 after the game.

Akbar71 · **Posted:** Wed Jan 19, 2011 11:55 pm

Falcon wrote:

Akbar71 wrote:

Same for us. I called the BT Customer Service (which is always splendid) and they hadn't heard about it until I called, but diagnosed it as a system-wide, rather than local, problem while I was on the line. Interestingly, the woman with whom I spoke had also not heard about the hint glitch in Six yet.

What time did you call? Our manager called about the beginning of Glory Daze (20:30 our time) and the person replying was not aware of a problem then. He called back when we had the same problem at the end of Glory Daze, and by then they had figured out that it was a system-wide problem, but did not know the cause. Scores were going in all right, so we knew that we would be able to see the results next day, anyway. Fortunately, they got it fixed by the end of Showdown, so we did not have to wait to see how poorly we did on that!

I called Tuesday before the premium games, then again Wednesday afternoon. It looks like they have it worked out for some, but not all, games.

It's quite a pisser, both from the perspective of a player and that of a representative of a business that pays a good deal of money each month for Buzztime. It just seems like there is issue after issue lately. From the business perspective, we'd really like to see BT concentrate a little more on quality control and a little less on driving away our regular trivia players with the new crap they have deluded themselves into thinking will lure new players.

Sorry; didn't mean to go on quite that rant. Felt good, though.

MitchWolf · **Posted:** Thu Jan 20, 2011 2:23 am

Akbar71 wrote:

I called Tuesday before the premium games, then again Wednesday afternoon. It looks like they have it worked out for some, but not all, games.

It's quite a pisser, both from the perspective of a player and that of a representative of a business that pays a good deal of money each month for Buzztime. It just seems like there is issue after issue lately. From the business perspective, we'd really like to see BT concentrate a little more on quality control and a little less on driving away our regular trivia players with the new crap they have deluded themselves into thinking will lure new players.

Sorry; didn't mean to go on quite that rant. Felt good, though.

You had the right to rant, Akbar. It needs a testing ground (more like a test bar) to check for any bugs and correct em on the spot.

BUD · **Posted:** Sun Jan 23, 2011 11:06 am

Rankings were good last night for all games including CD. It seems the timing of the rankings screens has been fixed.

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no national ranking

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