New Scaratings

We at Teaser's are having a recurring game problem (since 12/31/2013) which I am hoping someone can help us with. The last question on many games seem to have a sort of hiccup/glitch where the question does not load correctly and our boards are temporarily frozen and we either don't get any credit for our answer on the final question of the game. This has happened every week on the final question of the Wednesday SIX game and very often on the other Wednesday evening games. It has happened once (to my knowledge) on Brainbuster and other Tuesday games but never on SHOWDOWN.

I have brought this up to the Tech crew at Buzztime on Facebook and they have been in contact with the owner and they say they don't see a problem... ditto the local rep. Does anyone have any suggestions? Could this be a hardware problem? Anxiously awaiting anyone's input . Thanks

CLIPPR